Customer Rewards Terms and Conditions

The following Terms and Conditions apply to the Customer Rewards Program.

1. This Program is offered only to Educational Institutions located within the 50 United States or D.C. This program is intended for participation by qualifying educational institutions only, and not by individual persons. As used herein, the term “customers” refers to eligible educational institutions only. Eligibility for this program is limited to one enrollment per educational institution (either school or school district) based on FES billing address. However, accounts that handle the sale of textbooks to FES on an individual site location will qualify as separate billing customer accounts for purposes of this Program. Any rewards are to be redeemed by and for the benefit of the educational institution only, and not by or for the benefit of any individual or any third party. For complete details regarding the redemption process, see http://www.rewards.fes.follett.com.
   
   
2. FES Customer Rewards Program (“Program”) points are available on qualifying purchases of FES products and services. Please refer to www.fes.follett. com for a complete list of products and services.
   
   
3. Points are also earned when customers sell books to FES ("buy-backs") based on the final dollar amount we pay you, subject to restrictions in TX, NM and/or other states, as legislated, which may prohibit buy-backs.
   
   
4. Customers may earn up to a maximum of 100,000 points in combined sales or purchases (i.e.,"buy-backs") in accordance with the terms and conditions of the Program during the Program Period as defined below.
   
   
5. Program Period is June 1, 2008 through May 31, 2009. The program ends May 31, 2009 unless an extension is granted at the Sponsor’s sole discretion. No points will be earned in this Program for purchases or buy-backs occurring after May 31, 2009.
   
   
6. Points will begin to accrue on qualifying purchases and/or buy-backs completed on or after customer’s enrollment date. See enrollment details at http://www.rewards.fes.follett.com.
   
   
7. Points will not be issued for freight or tax charges in connection with purchases.
   
   
8. Point totals will be communicated by mail every 3 months and will be based on net sales/buy-backs for that 3-month period. The appropriate number of points will be deducted from your point total for returned items based on the original purchase price for said items.
   
   
9. FES reserves the right, at their sole discretion, to terminate the Program, or add program rules, regulations, terms and conditions, including, but not limited to, imposing time limits and changes in point values, rewards and reward levels without prior notice.
   
   
10. FES Customer Rewards Program points have no cash value and must be redeemed by July 31, 2009. Points cannot be carried over into any subsequent point-earning programs that FES may offer after July 31, 2009 (if any).
    
    
11. Points earned by the qualifying purchase of products and services from/by FES, as described herein, will be credited to the “billing” or “bill to” customer account. Points earned by selling books to FES are credited based on payment recipient.
    
    
12. Points earned at an individual school site are not transferable to the school district or vice versa.
    
    
13. Any evidence of fraud or attempted fraud by or on behalf of a customer institution shall result in disqualification of that institution, and shall void all points earned by that institution.
    
    
14. The decisions of FES are final and binding in all matters relating to this Program including, but not limited to, the determination of customer institution point totals.
    
    
15. FES is not responsible for printing, typographical, mechanical, technical or other errors in materials distributed in connection with this Program, or in the transmission, receipt or processing of point totals.
    
    
16. Rewards received in connection with this Program are not transferable; no substitutions allowed at the request of customer institutions. FES reserves the right to substitute rewards of equal or greater value if an advertised reward becomes unavailable.
    
    
17. All point redemptions are subject to verification by FES. Allow approximately 4-6 weeks for shipment of rewards following verification.
    
    
18. By participating in this Program and accepting a reward, each participating customer institution agrees to release and hold harmless FES, its parent company, affiliates, subsidiaries, advertising and promotional agencies and the officers, directors, employees and agents of each of the foregoing, from and against any and all liability, loss, harm, or damage, including, without limitation, property damages, personal injury and/or death, and cost or expense including, but not limited to, all reasonable counsel fees and court costs, which may occur in connection with participation in the Program,or the acceptance, possession or use/misuse of said reward items.